Frequently Asked Questions
Everything you need to know about your leathercraft journey.
What are your standard shipping times and costs?
We offer standard and expedited shipping options. Standard shipping typically takes 3-7 business days within the contiguous United States, with costs calculated based on order weight and destination at checkout.
What is your return policy for leather hides and tools?
We accept returns on most unused items in their original condition within 30 days of purchase. Please note that cut-to-length lace, special orders, and clearance items are final sale.
How do I know which weight of leather to choose for my project?
Leather thickness is measured in ounces. For example, 2-3 oz is ideal for linings, while 8-9 oz is better suited for belts and holsters. Check our online weight guide for detailed recommendations.
Do you offer wholesale pricing for professional makers?
Yes, we offer tiered membership programs, including Gold and Elite levels, which provide significant discounts for professional crafters, businesses, and high-volume hobbyists.
Can I track my order once it has been placed?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Tandy Leather gift cards for both online and in-store purchases.